Advance Auto Parts is a leading automotive aftermarket parts provider with a strong reputation for excellent customer service. Their commitment to delivering top-notch service is reflected in the positive reviews and ratings they receive from satisfied customers. The team at Advance Auto Parts is known for being knowledgeable, helpful, and friendly, creating a welcoming environment for all their customers. Their dedication to customer satisfaction is evident through the personalized assistance offered by their associates, who go above and beyond to ensure their customers' automotive needs are met. With numerous locations across the country, Advance Auto Parts is a trusted name in the industry and continues to provide reliable products and exceptional service to their customers.
Amenities and More
- Kerbside pickup
- Wheelchair-accessible entrance
- Credit cards
- Debit cards
- Wheelchair-accessible car park
- LGBTQ+ friendly
- Transgender safe space
- In-store shopping
- Quick visit
- Cheques
- Batteries
Reviews
Great Store
Love it
Very helpful and good customer service
Flavius was great! I just got back from a trip, and my battery was dead, they were prepping the close the store, but he stayed late to install my battery. Great service!
Excellent! Reminds me of what great customer service is supposed to be. Although Juan usually assists and this time Jefferson and Bianca assisted me with an order and a return, everyone else is amazingly helpful, polite, friendly and efficient, even go out of their way to assist with installing a battery or windshield wipers for example. It's really impressive that you don't even have to ask, they offer! Bianca goes above and beyond to make sure the correct part is ordered and that you don't spend more if you don't have to. Incredible customer care! Not to mention, the store is clean and organized and almost always stocked; when something must be ordered, it often arrives the same day if not the following. Bravo!! And thank you 🙏
bought a h11 headlight 28 dollars paid 14 at napa for the last one twice the price
Chuck helped me with a warrantied battery exchange. He was THE MOST friendly, helpful, and efficient parts associate I have ever had the pleasure of interacting with. I forgot to bring my receipt, but Chuck knew what to do and did it quickly. I was very pleased with my experience there. (Westport Ave, Norwalk CT)
As in another business dedicated to the same genre, only one person serving and the others milling around inside, very little respect for the customer who comes to buy or solve their automotive problem.
Location
295 Westport Ave, Norwalk, CT 06851, United States
Hours
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Monday
07:30 AM - 09:00 PM
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Tuesday
07:30 AM - 09:00 PM
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Wednesday
07:30 AM - 09:00 PM
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Thursday
07:30 AM - 09:00 PM
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Friday
07:30 AM - 09:00 PM
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Saturday
07:30 AM - 09:00 PM
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Sunday
09:00 AM - 08:00 PM
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